Welcome to KGC Services

The majority of surveys begin with a Physical Environment/Environment of Care "Document Review" session of the Life Safety and Critical Utility Systems documentations and records. This can make a tremendous difference in an organization's survey outcome by the setting the tone for how well numerous components in organizational physical environment are being maintained and tracked. By having organized and streamlined documents and records it allows you as an organization to insure all required inspection, testing, and maintenance of critical systems are being completed in a timely and complete manner, therefore giving a surveyor some comfort level that you are meeting the requirements of that specific entity

Many times all documentation and records are referred to just simply as "Documents".  This is not true in most definitions, and certainly not when it comes to preparing your organization and fulfilling requirements.  This can also create confusion for your staff when being questioned by a surveyor during an already stressful time.

Think of "documents" as instructions. This would be policies, procedures, contracts, preventative maintenance orders, OEM recommendations, etc. This is what you are instructing your internal staff, as well as external vendors, to perform day to day as part of fulfilling their duties or contracts. For example, you have a procedure of 10 items required for testing a certain piece of equipment.  A document is the instruction to perform these tasks.

Think of "records" as the proof of completion of your documents. These are inspection and testing logs, completed preventative and corrective work orders, vendor records for performing contracted maintenance or testing, etc. Using the same example above, these records would be the proof that all 10 of those items were performed during this equipment testing procedure.

KGC provides documentation and record design services to assist your organization in designing organized, efficient, and streamlined documentation and records services.  Services can range from providing education in this process, to turn-key design of manuals in hard copy or electronic format providing the required information to successfully display inspection, testing, and maintenance activities in order to insure ease of facility review, as well as ease of presentation for your survey entities. The design is such that no matter who is displaying and/or reviewing the documentation it can be done with ease and confidence. Be ready for your next survey, not scared of it! 

Feel free to contact us for further information and/or pricing.